The jewelry is to be unused other than for the purpose of trying on for fit. If there is evidence to suggest that the jewelry has been used to a degree such as to decrease the value of the product, the customer loses his/her right to exercise a return. In the interests of hygiene we do not accept the return of earrings. The earcuffs are granted an exception, however, they must be returned in the original shape with no trace of bending and shape distortion. 

The 14-days-period shall begin to run after receipt of this instruction (e.g. via e-mail), but in any event no earlier than the goods have been received by the customer. 

Aynur Abbott Jewelry will only cover shipping costs incurred in returning the jewelry if the return is a result of our error.

Aynur Abbott Jewelry is unable to refund customs duties and sales taxes for orders sent to destinations outside of the EU.

Please take note that for orders sent to destinations outside of the EU where deliveries have been refused by the customer or the customer was not available to receive the delivery, Aynur Abbott Jewelry will not be able to refund customs duties and sales taxes.

If you'd like to return your jewel, please request a return via info@aynurabbott.com. We respond within one working day.