If one of your items is damaged, please send us an email to: firstname.lastname@example.org include your order number, description, photo of the damage.
If we are able to repair/exchange your piece, we will issue you a repair number and shipping instructions. All repairs are subject to shipping charges and repair cost of €30. If there are any items which need to be repaired due to a production fault, Aynur Abbott Fine Jewelry will cover the associated cost. We reserve the right to deny unreasonable repairs, returns, and exchanges.
If you have a question about repairs, please let us know at email@example.com.