The jewelry is to be unused other than for the purpose of trying it on. If there is evidence to suggest that the jewelry has been used to a degree, such as to decrease the value of the product, the customer loses her*his right to exercise a return. In the interests of hygiene we do not accept the return of earrings. The earcuffs are granted an exception, however, they must be returned in the original shape with no trace of bending and shape distortion. 

Our return policy allows for returns within 14 days from the date of receipt of the goods.

Aynur Abbott Jewelry will only cover shipping costs incurred in returning the jewelry if the return is a result of our error.

We are not liable for any shipping errors, including loss or damage of items, and we do not reimburse return shipping costs.

Aynur Abbott Jewelry is unable to refund customs duties and sales taxes for orders sent to destinations outside of the EU.

Please take note that for orders sent to destinations outside of the EU where deliveries have been refused by the customer or the customer was not available to receive the delivery, Aynur Abbott Jewelry will not be able to refund customs duties and sales taxes.

If you'd like to return your jewel, please request us upfront via Our standard response time is within 48 hours.